Teesside Car Hire Privacy Policy

Data We Gather

We gather and manage various personal information types, including:

How Your Information Is Used

Your personal information serves these key purposes:

• Service Provision in Teesside Car Hire:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity and confirming that you meet our rental criteria. We also oversee the vehicle collection and return processes, along with processing payments and managing any deposits and associated charges.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer support. Informing you about changes to our services or policies.
• Marketing Consent and Legitimate Interest in Teesside:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and site functionality. Researching to improve our vehicle selection and service offerings.
• Compliance with Local Laws and Regulations:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Data Sharing Practices

Sharing Your Information

• Local Partner Services: Third-party services assist us in providing our offerings, including payment processing, IT support, and maintenance. These partners are required to safeguard your information.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure servers, and routine security evaluations. Despite these precautions, it is important to acknowledge that no method of online transmission or electronic storage is entirely secure.

Data Retention Practices

We keep your personal information only for as long as needed to achieve the purposes for which it was gathered. This includes compliance with legal, accounting, and reporting obligations. The duration for which we retain data depends on the specific type of information and the context in which it was processed.

Your Rights in Teesside

Your rights under UK data protection law in Teesside

• Accessing Your Information: Obtain a copy of your personal information on file.

For assistance with these rights, please reach out using the contact details below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content to better suit your needs. You can adjust your cookie preferences within your browser settings at any time. This ensures you have control over your online experience while visiting our site.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, alongside a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Get in Touch

For inquiries regarding this Privacy Policy or our data practices, please reach out to us: